Apply for photo ID to vote Performance dashboard

Live service usage

Voter Authority Certificate applications submitted in a 5-minute period

0 applications in the last 5 minutes

Last 24 hours - applications per 5 minutes

Time Online applications
9:30am 0
9:25am 2
9:20am 1
9:15am 0
9:10am 1
9:05am 0

Applications breakdown

1 Apr 2025 242 total applications submitted on this day

Application breakdown graphs

Applications per day

Applications per day

Applications per week

Date Online Paper forms
1 Apr 2025 242 0
31 Mar 2025 224 1
30 Mar 2025 90 0
29 Mar 2025 108 0
28 Mar 2025 189 4
27 Mar 2025 202 8

Applications online

Applications submitted online (instead of by paper forms)

1 to 31 Mar 2025 98%
Month Applications online
1 to 31 Mar 2025 98%
1 to 28 Feb 2025 98%
1 to 31 Jan 2025 98%
1 to 31 Dec 2024 98%
1 to 30 Nov 2024 97%
1 to 31 Oct 2024 96%

Applications by age group

Data is for all applications (online and paper)

Date Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 Over 75
1 Apr 2025 30 32 43 46 59 24 8
31 Mar 2025 16 29 45 55 50 18 12
30 Mar 2025 4 12 17 23 19 8 7
29 Mar 2025 21 9 18 25 28 5 2
28 Mar 2025 15 14 33 49 65 6 11
27 Mar 2025 17 23 40 47 52 15 16

Applications by nation

Data is for all applications (online and paper)

Date England Scotland Wales
1 Apr 2025 234 2 6
31 Mar 2025 215 5 5
30 Mar 2025 87 2 1
29 Mar 2025 102 3 3
28 Mar 2025 186 3 4
27 Mar 2025 203 2 5

User satisfaction

Overall satisfaction score (100% = 'very satisfied'; 0% = 'very dissatisfied')

Week beginning 24 Mar 2025 94%
Week beginning Satisfaction Very dissatisfied Dissatisfied Neither satisfied
or dissatisfied
Satisfied Very satisfied
24 Mar 2025 94% 1 1 1 15 84
17 Mar 2025 90% 4 1 0 11 61
10 Mar 2025 91% 0 1 5 10 46
3 Mar 2025 95% 0 0 2 9 50
24 Feb 2025 93% 0 0 2 7 30
17 Feb 2025 91% 0 1 1 9 27

Service availability in last 30 days

1 Apr 2025 100%
Date Response time (in milliseconds) Availability
1 Apr 2025 626 100%
31 Mar 2025 588 100%
30 Mar 2025 597 100%
29 Mar 2025 598 100%
28 Mar 2025 575 100%
27 Mar 2025 564 100%

Service availability in last 24 hours

8:00am 100%
Time Response time (in milliseconds) Availability
8:00am 589 100%
7:00am 624 100%
6:00am 638 100%
5:00am 606 100%
4:00am 607 100%
3:00am 616 100%

This service provides photo identification, specially for voting in person.

For the:

Ministry of Housing, Communities and Local Government

User:

Individuals needing photo identification to vote in person

Service costs paid by:

Department budget