Voter Authority Certificate Performance dashboard
Live service usage
Voter Authority Certificate applications submitted in a 5-minute period
0
applications in the past 5 minutes
Past 24 hours - applications per 5 minutes
| Time | Online Applications |
|---|---|
| 10:05 pm | 0 |
| 10:00 pm | 0 |
| 9:55 pm | 0 |
| 9:50 pm | 0 |
| 9:45 pm | 0 |
| 9:40 pm | 1 |
22 Nov 2024
34
total applications submitted in the past day
Application breakdown graphs
Applications per day
Applications per day
Applications per week
| Date | Online | Paper forms |
|---|---|---|
| 22 Nov 2024 | 33 | 1 |
| 21 Nov 2024 | 38 | 1 |
| 20 Nov 2024 | 26 | 1 |
| 19 Nov 2024 | 36 | 1 |
| 18 Nov 2024 | 43 | 0 |
| 17 Nov 2024 | 24 | 0 |
Online take-up
Percentage of online applications, instead of paper
1 to 31 Oct 2024
96%
| Month | Online take-up rate |
|---|---|
| 1 to 31 Oct 2024 | 96% |
| 1 to 30 Sep 2024 | 98% |
| 1 to 31 Aug 2024 | 98% |
| 1 to 31 Jul 2024 | 97% |
| 1 to 30 Jun 2024 | 96% |
| 1 to 31 May 2024 | 97% |
| Date | Under 25 | 25 to 34 | 35 to 44 | 45 to 54 | 55 to 64 | 65 to 74 | Over 75 |
|---|---|---|---|---|---|---|---|
| 22 Nov 2024 | 4 | 7 | 9 | 6 | 6 | 2 | 0 |
| 21 Nov 2024 | 2 | 6 | 9 | 15 | 5 | 0 | 2 |
| 20 Nov 2024 | 1 | 6 | 4 | 6 | 6 | 2 | 2 |
| 19 Nov 2024 | 5 | 8 | 6 | 10 | 7 | 1 | 0 |
| 18 Nov 2024 | 5 | 4 | 15 | 13 | 2 | 2 | 2 |
| 17 Nov 2024 | 4 | 4 | 6 | 4 | 4 | 1 | 1 |
| Date | England | Scotland | Wales |
|---|---|---|---|
| 22 Nov 2024 | 29 | 2 | 3 |
| 21 Nov 2024 | 34 | 3 | 2 |
| 20 Nov 2024 | 25 | 1 | 1 |
| 19 Nov 2024 | 30 | 6 | 1 |
| 18 Nov 2024 | 41 | 2 | 0 |
| 17 Nov 2024 | 15 | 6 | 3 |
User satisfaction
Overall satisfaction score, with 100% = 'very satisfied' to 0% = 'very dissatisfied'
11 Nov 2024
100%
| Week | Overall satisfaction | Very dissatisfied | Dissatisfied | Neither satisfied or dissatisfied | Satisfied | Very satisfied |
|---|---|---|---|---|---|---|
| 11 Nov 2024 | 100% | 0 | 0 | 0 | 0 | 10 |
| 4 Nov 2024 | 83% | 1 | 0 | 1 | 3 | 8 |
| 28 Oct 2024 | 85% | 1 | 0 | 0 | 2 | 7 |
| 21 Oct 2024 | 90% | 1 | 0 | 0 | 1 | 11 |
| 14 Oct 2024 | 97% | 0 | 0 | 0 | 2 | 13 |
| 7 Oct 2024 | 88% | 0 | 1 | 0 | 4 | 10 |
22 Nov 2024
100%
| Date | Response time | Uptime |
|---|---|---|
| 22 Nov 2024 | 551ms | 100% |
| 21 Nov 2024 | 564ms | 100% |
| 20 Nov 2024 | 573ms | 100% |
| 19 Nov 2024 | 552ms | 100% |
| 18 Nov 2024 | 539ms | 100% |
| 17 Nov 2024 | 524ms | 100% |
9:00 pm
100%
| Time | Response time | Uptime |
|---|---|---|
| 9:00 pm | 586ms | 100% |
| 8:00 pm | 570ms | 100% |
| 7:00 pm | 595ms | 100% |
| 6:00 pm | 561ms | 100% |
| 5:00 pm | 548ms | 100% |
| 4:00 pm | 563ms | 100% |
This service provides photo identification, specially for voting in person.