Apply for photo ID to vote Performance dashboard

Live service usage

Voter Authority Certificate applications submitted in a 5-minute period

0 applications in the last 5 minutes

Last 24 hours - applications per 5 minutes

Time Online applications
12:45am 0
12:40am 0
12:35am 0
12:30am 1
12:25am 0
12:20am 0

Applications breakdown

20 May 2025 51 total applications submitted on this day

Application breakdown graphs

Applications per day

Applications per day

Applications per week

Date Online Paper forms
20 May 2025 49 2
19 May 2025 56 1
18 May 2025 20 0
17 May 2025 27 0
16 May 2025 47 0
15 May 2025 60 4

Applications online

Applications submitted online (instead of by paper forms)

1 to 30 Apr 2025 97%
Month Applications online
1 to 30 Apr 2025 97%
1 to 31 Mar 2025 98%
1 to 28 Feb 2025 98%
1 to 31 Jan 2025 98%
1 to 31 Dec 2024 98%
1 to 30 Nov 2024 97%

Applications by age group

Data is for all applications (online and paper)

Date Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 Over 75
20 May 2025 4 5 14 17 7 2 2
19 May 2025 6 6 9 15 13 4 4
18 May 2025 1 1 2 8 8 0 0
17 May 2025 4 4 4 6 4 2 3
16 May 2025 4 15 7 6 9 4 2
15 May 2025 9 7 18 14 11 5 0

Applications by nation

Data is for all applications (online and paper)

Date England Scotland Wales
20 May 2025 46 3 2
19 May 2025 50 3 4
18 May 2025 17 1 2
17 May 2025 26 1 0
16 May 2025 40 6 1
15 May 2025 61 1 2

User satisfaction

Overall satisfaction score (100% = 'very satisfied'; 0% = 'very dissatisfied')

Week beginning 12 May 2025 98%
Week beginning Satisfaction Very dissatisfied Dissatisfied Neither satisfied
or dissatisfied
Satisfied Very satisfied
12 May 2025 98% 0 0 0 2 25
5 May 2025 93% 0 0 0 4 11
28 Apr 2025 87% 3 0 1 11 33
21 Apr 2025 92% 1 1 3 32 98
14 Apr 2025 94% 1 1 5 19 113
7 Apr 2025 88% 2 0 2 41 67

Service availability in last 30 days

20 May 2025 100%
Date Response time (in milliseconds) Availability
20 May 2025 574 100%
19 May 2025 562 100%
18 May 2025 569 100%
17 May 2025 576 100%
16 May 2025 573 100%
15 May 2025 567 100%

Service availability in last 24 hours

11:00pm 100%
Time Response time (in milliseconds) Availability
11:00pm 516 100%
10:00pm 571 100%
9:00pm 600 100%
8:00pm 546 100%
7:00pm 568 100%
6:00pm 579 100%

This service provides photo identification, specially for voting in person.

For the:

Ministry of Housing, Communities and Local Government

User:

Individuals needing photo identification to vote in person

Service costs paid by:

Department budget