Apply for photo ID to vote Performance dashboard

Live service usage

Voter Authority Certificate applications submitted in a 5-minute period

0 applications in the last 5 minutes

Last 24 hours — applications per 5 minutes

Time Online applications
5:05pm 0
5:00pm 2
4:55pm 0
4:50pm 0
4:45pm 0
4:40pm 0

Applications breakdown

19 Aug 2025 45 total applications submitted on this day

Application breakdown graphs

Applications per day

Applications per day

Applications per week

Date Online Paper forms
19 Aug 2025 45 0
18 Aug 2025 52 0
17 Aug 2025 35 0
16 Aug 2025 37 0
15 Aug 2025 54 1
14 Aug 2025 54 1

Applications online

Applications submitted online (instead of by paper forms)

1 to 31 Jul 2025 97%
Month Applications online
1 to 31 Jul 2025 97%
1 to 30 Jun 2025 97%
1 to 31 May 2025 97%
1 to 30 Apr 2025 97%
1 to 31 Mar 2025 98%
1 to 28 Feb 2025 98%

Applications by age group

Data is for all applications (online and paper)

Date Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 Over 75
19 Aug 2025 5 8 8 10 12 1 1
18 Aug 2025 5 8 7 6 18 5 3
17 Aug 2025 5 9 5 7 6 2 1
16 Aug 2025 7 7 6 7 6 1 3
15 Aug 2025 4 10 15 16 7 1 2
14 Aug 2025 6 14 9 7 11 8 0

Applications by nation

Data is for all applications (online and paper)

Date England Scotland Wales
19 Aug 2025 44 1 0
18 Aug 2025 48 2 2
17 Aug 2025 28 3 4
16 Aug 2025 33 1 3
15 Aug 2025 51 2 2
14 Aug 2025 49 4 2

User satisfaction

Overall satisfaction score (100% = 'very satisfied'; 0% = 'very dissatisfied')

Week beginning 11 Aug 2025 83%
Week beginning Satisfaction Very dissatisfied Dissatisfied Neither satisfied
or dissatisfied
Satisfied Very satisfied
11 Aug 2025 83% 1 0 0 3 6
4 Aug 2025 84% 0 1 0 2 5
28 Jul 2025 91% 0 0 1 5 13
21 Jul 2025 93% 0 1 0 5 23
14 Jul 2025 100% 0 0 0 0 22
7 Jul 2025 88% 1 0 1 6 16

Service availability in last 30 days

19 Aug 2025 100%
Date Response time (in milliseconds) Availability
19 Aug 2025 641 100%
18 Aug 2025 627 100%
17 Aug 2025 633 100%
16 Aug 2025 590 100%
15 Aug 2025 609 100%
14 Aug 2025 600 100%

Service availability in last 24 hours

4:00pm 100%
Time Response time (in milliseconds) Availability
4:00pm 639 100%
3:00pm 649 100%
2:00pm 674 100%
1:00pm 627 100%
12:00pm 621 100%
11:00am 643 100%

This service provides photo identification, specially for voting in person.

For the:

Ministry of Housing, Communities and Local Government

User:

Individuals needing photo identification to vote in person

Service costs paid by:

Department budget